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CONTACT US

We're happy to answer any questions or concerns!

Email is the best way to reach us:

wholesale@sugarbearhair.com

 

General Questions

What Do SugarBearHair Vitamins Do?
SugarBearHair gives you everything you need to grow the healthiest longest hair possible, it does this by:
  • Growing longer and stronger hair
  • Nourishing your hair from within
  • Improving overall health
  • Increasing hair strength
  • Improving hair elasticity
  • Stopping hair breakage
What do the gummy bears taste like?
The gummy bears are absolutely delicious! We tested a variety of flavors and decided upon a berry combination that we're sure everyone will enjoy!
I have a medical condition, can I still take the vitamins?
If you have a medical condition, we recommend consulting with your healthcare professional first and showing them a list of our ingredients.
I can't consume Biotin, can I still take the vitamins?

SugarBearHair vitamins comes with 5000 mcg of Biotin.
If you are sensitive to Biotin, we recommend contacting your doctor first.

Are there any side effects?
SugarBearHair is free of any side effects. It is best to review the ingredients for any sensitivities or allergies you may have.

Can men take SugarBearHair Hair Vitamins?
Absolutely! The vitamins were formulated for all genders and all hair types.
Is my credit card information secure?
Yes! We use an encryption service to process your payment, your credit card information is hidden from us.
Can I take the vitamins while I’m breastfeeding or pregnant?
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
Will I start growing hair all over my body?
SugarBearHair vitamins are hormone free and therefore won't make the hair on your face or body grow longer or thicker.
How many vitamins should I take?
We recommend taking 2 gummy vitamins a day.
Will my hair fall out if I stop taking the vitamins?
You may stop taking SugarBearHair vitamins at anytime, without any side effects!

Wholesale Questions
How many bottles of SugarBearHair vitamins come in a case?

Each case contains 24 bottles of SugarBearHair Vitamins.
Each bottle contains 60 gummies, a month supply!

What is the minimum order quantity?

1 case (24 bottles).

What is the maximum order quantity?
You may purchase up to 40 cases. The next purchasable quantity is a pallet (72 cases). To inquire about purchasing a pallet, please send us an email to wholesale@sugarbearhair.com

What if I want to purchase more than 40 cases?

A pallet (72 cases) is the next purchasable quantity. 

In order to qualify for a pallet, we will need to see consistent growth and order history over time (at least 3 months).

Do you provide samples?

If you would like to sample SugarBearHair before purchasing, please place an order through our website www.sugarbearhair.com

We will be happy to credit the purchase towards your wholesale order!

Simply take note of your order number and let us know before placing your wholesale order!

What is included in my wholesale order?

Your first order will come with a free countertop display. 

Please note, promotional items are only included while supplies last. 

Will I be charged sales tax?

Since this is a wholesale order, with the intent to resell SugarBearHair vitamins, you will not be charged sales tax. 

If your state collects sales tax, it is your responsibility to collect it when a customer makes a purchase from your store.

What is a resale certificate?

A valid resale certificate or seller's permit is required to purchase a product tax-free with the intention to resell it.

Sales tax must be collected when a customer purchases SugarBearHair vitamins from your store. 

*This does not apply to states that do not have a sales tax.*

Where do I get a resale certificate?

If your store already sells products and your state collects sales tax, the business should already have one. 

To receive a resale certificate, please contact the Department of Revenue for your state. 

When does the package ship?

Orders are processed for shipment within 2-3 days. Processing may take longer if the order was placed around the Holidays or on a weekend.

Orders placed on a Friday, after 10 am will be processed late Sunday evening.

If Friday or Monday was a Holiday, please add an additional day for processing.

How long does shipping take?

U.S.A. shipments can take 3-5 days after processing.

If the order is placed during a weekend or holiday, processing can take 2-3 days.

International shipments vary by destination and shipping method.

Will I be charged duty fees?

Our company is based in the USA. Therefore all of our US orders will not be charged duty fees.

By complying with all local standards and regulations, we do our very best to ensure no country needs to put a customs charge on your shipment. However, while most of our orders do not receive Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. The final decision is decided by your country's import regulations.

You may contact your local customs agent if you have any questions regarding additional fees on your shipment.

How do I track my package?
We send a tracking link to track your package in all shipping confirmation emails!

I did not receive a shipping or order confirmation?
Please email us at wholesale@sugarbearhair.com to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.


DISCLAIMER:

THE INFORMATION PROVIDED ON THIS WEBSITE IS FOR YOUR INFORMATIONAL PURPOSES ONLY. IT IS NOT INTENDED TO REPLACE ADVICE OR PRESCRIPTIONS FROM A QUALIFIED HEALTH CARE PROVIDER. THIS INFORMATION HAS NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND IS FOR YOUR PERSONAL CONSIDERATION ONLY. IF YOU HAVE A MEDICAL CONDITION, PLEASE SEE YOUR QUALIFIED HEALTHCARE PROFESSIONAL.

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